Privacy policy

What we collect

When you ask for a call back or book a repair, we collect your name, mobile number, area, and the phone model and problem you chose. We also record which ad or page brought you to our site.

How we use it

Only to contact you about your repair, send your invoice and warranty card, and remind you about your warranty. We do not sell your information.

Advertising and analytics

We use Google Analytics, Google Ads, Meta (Facebook and Instagram) and Microsoft Clarity to measure how our site and ads perform. These services may use cookies. When you submit a request, we share a hashed (scrambled) copy of your phone number with Meta to measure our ads.

Your data on your phone

For doorstep repairs your phone stays with you. We never ask for passwords or access your photos, messages or apps.

Contact and deletion

To see or delete the information we hold about you, email hello@phoneatdoor.com.